We appreciate that for many businesses, high minimum orders can make branded merchandise unrealistic, that’s why we work with a wide variety of suppliers enabling us to offer many products with no minimum order quantity and a huge range available from just 25 units.

Absolutely! We actively encourage you to order samples. Where possible we can send unbranded samples free of charge, but occasionally there may be a fee which we will advise you of before moving forward.

It may also be possible to arrange “pre production” branded samples – ie sample branded with your logo, but this does incur a charge and will impact the lead time. 

We have an express option (2-3 days) available on a number of products but a fairly standard lead time would be approximately 2-3 weeks. The more time you allow, the better as you will have more choice and avoid express delivery charges.

Ideally we’d like your logo in Vector format as this will give the very best results on your end product.  If your logo was designed by a professional graphic designer they will almost certainly have created it in this format and will have provided you with the logo as a .AI or .EPS file (which you may not be able to open). if you’ve created it in Canva for example you can export it as a .SVG file which is also suitable. However, if you don’t have it in any of these formats, don’t panic, we can always get it converted for you.

Before you order we can produce product visuals for you – showing your logo on various products / colours etc.  Once you have made your decision and placed your order, you will get a final PDF proof for approval before production commences.

If you need your merchandise for a specific date, please inform us immediately that you have a no fail delivery date.  We will then liaise with the factories to ensure we can hit dispatch in time.  We will only accept a “No fail” order if we are 100% confident the goods will be dispatched on time.

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The origination charge covers creating printing screens / pads / plates, embossing blocks, digitising logos for embroidery, and setting up machines for engraving / digital printing.

Our merchandise is sourced globally however we favour and prioritise working with UK suppliers and manufacturers where possible. We will offer UK made, or UK decorated products wherever possible.

We are able to arrange delivery of most products outside the UK but please be aware that you will be liable for any charges incurred including but not limited to any export taxes, duties etc.